Advise your supervisor or flow controller as soon as possible when you delay or expect to delay aircraft.
When arrival delays reach or are anticipated to reach 30 minutes, take the following action:
EN ROUTE. The center responsible for transferring control to an approach
control facility or, for a nonapproach control destination, the center in whose area the aircraft will land
must issue total delay information as soon as possible after the aircraft enters the center's area. Whenever
possible, the delay information must be issued by the first center controller to communicate with the
TERMINAL. When tower en route control service is being provided, the
approach control facility whose area contains the destination airport must issue total delay information as
soon as possible after the aircraft enters its approach control area. Whenever possible, the delay information
must be issued by the first terminal controller to communicate with the aircraft.
Unless a pilot requests delay information, the actions specified in subparas 1 and 2 above may be omitted
when total delay information is available to pilots via ATIS.