You should call or consider a different facility. The closest facility to me I called multiple times and emailed and never got a response, called one that was 30 mi away and they picked up immediately and scheduled quickly.
Yea unfortunately this facility is the closest by a good distance, something like 30 miles to 100 miles. Which is odd cause I live near a major city and my state doesn't even have a proctor on the list. I've emailed another person in the same facility in hopes to schedule something with them.