I got an email after security letting me know it was complete. if any documents were needed, I would get an email after saying they were received. There is a phone number in one of the 9-agl emails says any questions call. Which I have done and they were able to tell me what was completed or what is still in process. Could not give me a date of expected completion. I was checking medical they were able to tell me 2-4 months from date the appt was completed.