I read that and Googled Shelton Snow. Just proves the government gives itself favor in all the rules and management can do whatever the f&ck they want to without repercussions.
Management and NATCA yell and scream follow the process, only to slow down progress and fixing wrongs. As long as your are stuck in the endless process, nothing will ever get done, and both can do whatever they want. It's not about doing the right thing, it's about control in their little castles with their small dicks.
And Shelton Snow should have been fired. Buts it's the government, so it's "what will he do to earn a living" - not our f&cking fault. No one has the balls or the money to take down or throw a metaphorical grenade into these so called processes to get real change.
Had to rant after getting pissed off at reading all of this.