article 99 dictates recommended timelines
Section 4. - The Parties at the local level shall meet within fourteen (14) calendar days of submission of the hardship to accomplish the facility level review. ... they will make recommendations and forward an entire package to the Parties at the Service Area/AFSIAG level of the facility where the hardship request originated. This should normally be accomplished within seven (7) calendar days of making the determination.
Section 5. - Service Area/AFSIAG level shall review the employee's package and the recommendations made at the facility and make their own determination as to whether the hardship condition is bona fide. This review should normally occur within fourteen (14) calendar days of receiving the package. If they determine the hardship condition is bonafide, they shall, within seven (7) calendar days will forward the entire package to the Parties at the Service Area/AFSIAG level of the target facilities.
Section 6. - Parties at the Service Area/AFSIAG level of the target facilities shall review the employee's package and the determinations made at the facility and the originating Service Area. This review should normally occur within fourteen (14) calendar days after receiving the package. The requesting employee will then be informed by his/her Principal Facility Representative and the Air Traffic Manager jointly, as soon as possible after receiving the final determination.